FAQs

How do I know what size to order?
There is a link on each product page with sizing information. You may also find it here.

Will the shirt or tank color and design be exactly as shown?
Due to the many variations in browsers and monitors, t-shirt and tank top colors may appear different on your screen or monitor. I do my very best to make sure my product pictures and swatches are as close to the exact product as possible. However, since it is not possible to guarantee my online colors will look the same on all devices, I do not guarantee that what you see portrays the exact color of the actual t-shirt or tank top. If you have any questions about a particular color, please contact me for clarification before ordering.

With regards to the design or text: The options are white or black, depending on your selection. Please keep in mind that white displays better on darker colors and black on lighter ones. If you are unsure, I will gladly create (1) free proof after you place your order (please add a note in the comment section during check-out).

What are the care/washing instructions?
Care instructions are included with each order. You may also find them listed on each product page or here.

What are my payment options?
Moxie Momma accepts Visa, Mastercard, Discover, and American Express credit card payments. You may also pay using PayPal, Amazon Payments, or Google. I do not accept personal checks. Cash is accepted if the purchase is made in person.

Will I be charged sales tax?
All orders purchased within the state of Ohio will be charged 6.5% sales tax.

How long will it take to receive my order?
For processing and shipping times, please see this page. Additionally, you will receive live shipping times from the carrier during check-out.

Do you ship to Canada or Internationally?
No, currently, I only ship within the United States.

What happens if I accidentally entered the wrong shipping address?
Please contact me as soon as possible if you need to change your shipping address and I will attempt to update your address, if possible. Moxie Momma is not liable if the address was entered incorrectly and cannot make changes once an order has shipped.

My package was marked delivered but I haven’t received it. Why is that?
Moxie Momma is not responsible for packages marked delivered by USPS. If your package is marked delivered but you have not received it, please contact your local post office or call 1-800-ASK-USPS to file a claim and have the missing package investigated.

Where can I view my Order Status or Order Details?
To view your complete order history, including the status of all your orders and wish lists, log into your Account.


Still, have questions?
Get in touch here. Or if you prefer, call or text me at 216.236.3358. I'm happy to help.