Shipping
COVID-19 impacts (yes, I know I'm tired of it too):
While I do my best to keep inventory updated, specific colors and sizes may temporarily become out-of-stock due to industry-wide inventory issues. I will keep you informed of any changes that might impact your order. I am prepared and ready to support you in any way possible. In addition, below are some frequently asked questions:
Will delays with the USPS impact my order?
Per USPS: products and packages may require more time to be delivered due to limited transportation availability due to the ongoing COVID-19 impacts.
Will I be notified of the status of my order?
Yes, you will automatically be notified of the status of your order. Additionally, I will do my best to update you with as much relevant information regarding your order as possible.
When will I receive tracking information for my shipment?
Due to the effects of COVID-19, the USPS is currently experiencing delays that impact package tracking information. I apologize for any inconvenience these delays may cause. I ask that you remain patient and allow 2-3 business days for your tracking information to update once you are notified of the shipment.
For more information specific to USPS, please visit here.
Processing time:
Each order is made to order. It will take about 1-5 business days to process and fulfill your order. During the peak holiday season (November 19 through December 31), production timelines may be extended to 6-8 business days. Still, they could take up to 10 business days, depending on the item and quantity ordered or if an item requires personalization (I'll notify you of any possible delays).
Shipping:
All orders are shipped via US Postal Service or UPS. I cannot ship to PO Boxes and do not ship outside the United States.
*Please note that your package may be delayed due to circumstances that are out of my control once your package leaves Moxie Momma. (ex: USPS or UPS transit delays, weather, holidays, etc.).
*All processing times exclude holidays & weekends.
If you have any questions, please get in touch with me.