While I do my best to keep inventory updated, due to industry-wide inventory shortages, certain colors and sizes may be out-of-stock. I will keep you informed of any changes that might impact your order. I am prepared and ready to support you in any way possible. Below are some frequently asked questions:
Will my order be impacted by delays with the USPS?
Per USPS, packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.
Will I be notified of the status of my order?
Yes, you will automatically be notified on the status of your order. Additionally, I will do my best to update you with as much relevant information regarding your order as I possibly can.
When will I receive tracking information for my shipment?
Due to overwhelming volume and the effects of COVID-19, the USPS is currently experiencing delays that impact package tracking information. I apologize for any inconvenience these delays may cause and ask that you remain patient and allow 2-3 business days for your tracking information to update once you are notified of shipment.
Each order is made to order. Processing and fulfilling your order will take approximately 1-5 business days. During peak holiday season (November 19 through December 31) production timelines may be extended to 6-8 business days, but could take up to 10 business days, depending on the item and quantity ordered or if an item requires personalization (I'll notify you of any possible delays).
All orders are shipped via US Postal Service or UPS. I cannot ship to PO Boxes and at this time, and I do not ship outside the United States.
*Please note that your package may be delayed due to circumstances that are out of my control once your package leaves Moxie Momma. (ex: USPS or UPS transit delays, weather, holidays, etc.).
*All processing times exclude holidays & weekends.
If you have any questions please contact me.